IGNOU STATUS

Join 5000+ IGNOU Students Group for Discussing their IGNOU queries Telegram IGNOU Group
Home
Contact Numbers
Guide

Comprehensive Guide to IGNOU Student Services: Everything You Need to Know

Discover IGNOU's dedicated Student Service Centre. Learn how to address queries, resolve grievances, and navigate academic processes efficiently.

Comprehensive Guide to IGNOU Student Services

Contents
  1. Introduction to IGNOU's Student Service Centre
  2. General Enquiry and Contact Details
  3. Specific Query Resolution: Who to Contact
  4. Academic and Administrative Processes
  5. International Student Services
  6. FAQs about IGNOU Student Services
  7. Tips for Efficient Communication with IGNOU
  8. Conclusion

Introduction to IGNOU's Student Service Centre

IGNOU's Student Service Centre

Indira Gandhi National Open University (IGNOU) has established a dedicated Student Service Centre at its headquarters to address the queries and grievances of its vast student body. This centralized system ensures that students can easily access support for various aspects of their academic journey.

The Student Service Centre is your go-to resource for all queries related to admissions, study materials, assignments, examinations, and counselling services.

General Enquiry and Contact Details

For general inquiries and support, IGNOU has provided multiple contact points:

Service Contact Details
General Enquiry (Student Support Services and Grievances) Phone: 011-29572514, 29572513, 29572516
Director, SSC, IGNOU, Maidan Garhi, New Delhi - 110068 Phone: 011-29572505
Email: directorssc@ignou.ac.in, ssc@ignou.ac.in

Specific Query Resolution: Who to Contact

IGNOU has designated specific authorities for various issues students might face. Here's a quick guide:

  1. Identity Card, Fee Receipt, Bonafide Certificate, etc.: Contact your Concerned Regional Centre
  2. Study Material and Assignments: Reach out to Registrar(MPDD), IGNOU, Maidan Garhi, New Delhi-110068
  3. Change of Elective/Medium/Credits: Consult your Concerned Regional Centre
  4. Re-admission and Credit Transfer: Contact Student Registration Division, Block No. 1 & 3, IGNOU, Maidan Garhi, New Delhi-110068

Academic and Administrative Processes

IGNOU provides specialized support for various academic and administrative processes:

Process Contact Email
Verification of Certificates 011-29572210 gcverification@ignou.ac.in
UFM Cases 011-29572208, 011-29576405 ufmgroup@ignou.ac.in
Project Reports and Viva Marks 011-29571321 projects@ignou.ac.in
Assignment Marks 011-29571325, 011-29571319 assignment@ignou.ac.in

International Student Services

IGNOU caters to international students with dedicated support:

International Students residing in India should contact: Director, International Division, IGNOU, Block-15, Section K, Maidan Garhi, New Delhi. Tel. Nos.: 29533987; 29571681 E-mail: internationaldivision@ignou.ac.in

FAQs about IGNOU Student Services

How can I get my Identity Card or Fee Receipt?

For Identity Cards, Fee Receipts, Bonafide Certificates, and related documents, you need to contact your Concerned Regional Centre. They handle all such requests and will guide you through the process.

What should I do if I haven't received my study material?

If you haven't received your study material or assignments, you should contact the Registrar(MPDD), IGNOU, Maidan Garhi, New Delhi-110068. They handle the distribution of study materials and can help resolve any issues.

How can I change my elective or medium of study?

For changes in electives, medium of study, or credit-related issues, you need to get in touch with your Concerned Regional Centre. They will provide you with the necessary forms and guide you through the process.

Where can I get help with assignment marks or project reports?

For queries related to assignment marks, you can contact 011-29571325 or 011-29571319, or email assignment@ignou.ac.in. For project reports and viva marks, reach out to 011-29571321 or email projects@ignou.ac.in.

Tips for Efficient Communication with IGNOU

  1. Always mention your Enrollment Number in all communications
  2. Be specific about your query or issue
  3. Use the appropriate channel for your specific concern
  4. Keep records of all communications for future reference

Remember, clear and concise communication can lead to faster resolution of your queries.

Warning: Always verify the authenticity of any communication you receive claiming to be from IGNOU. Official communications will always come from @ignou.ac.in email addresses.

Conclusion

IGNOU's Student Service Centre is designed to provide comprehensive support to its diverse student body. By understanding the right channels for different queries, you can ensure a smooth academic journey at IGNOU.

Remember, the university is there to support you throughout your educational endeavor. Don't hesitate to reach out when you need assistance.

Download Whom to contact for what